Jark Tozr 2018 New Arrive Full Sleeve Appliques Lace Gorgeous Princess Ball Gown Wedding Dresses With 1.5m Chapel Train Mariage
Please kindly note:
1. Please select the color from our color chart as below and then tell us the Item NO.
2. Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we cannot guarantee that the color of our products will be exactly the same with the photographs you saw.
3. The wedding dress is custom made, so please kindly tell us the standard size and the color. Please measure the size following the measurement instructions, and then measure yourself carefully, thanks.
1) Full Bust =___cm(inches)
2) Waist =___cm(inches)
3) Hips =___cm(inches)
4) Shoulder to shoulder =___cm(inches)
5) Sleeve Length=___cm(inches)
6) Hollow to floor =___cm(inches) (from hollow to floor with your shoes)
7) Height=___cm(inches) (from top of head to floor with your shoes)
4. If any questions, please feel free to contact us. Thank you!
How to measure
When you place an order. Please choose a shipping way and then pay for the order. The usual delivery way to other countries includes DHL, TNT, Fedex, UPS, EMS,etc. If you need it urgently, please contact us directly and we discuss the details of the shipping way. But we cannot guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries which may affect how quickly your product is inspected. Please kindly note that the shipping cost does not include any import taxes, and buyers are responsible for customs duties.
We do our best to serve our customers so if you have any problems about the item please contacts us as soon as possible. We will refund or exchange the new item to you.
Kindly note that the returned shipping paid by buyers.
Additional return policy details: the dress must be not used, not dirty, not smell.
Your satisfaction and positive feedback is very important to us. Please leave good comments and 5 stars if you are satisfied with our items and services. If you have any problem with our items, please do not give us negative feedback immediately, please contact us first. No matter what happens, we believe that we can find a best way to resolve the problem and provide you with the best customers services.
Q1: Can I return or cancel the dress if I change my mind ?
A1:Even standard size dresses are made to order for each customers. The custom nature of our dresses means cancellation and return policy is stricter than other items, so it’s important to order carefully.
Q2:I am worried about sizing and the exact size and fit of the dress. How can I make sure I order the correct size and fit ?
A2: Compare your unique measurements with our measuring guide, use our made-to-order model which make your allows us to dress based on your exact measurements for a custom-fit dress.
Q3: Can I order this dress in a different style/fabric/length ?
A3:Each dress is carefully tailored to match exactly what you see in the photo. If you have your idea on changing the dress ,please contact with us before ordering .
Q4: Will my dress exactly match the color I see on your website ?
A4:There might be a slight difference between the actual dress’s color and what you see in the photo depending on your computer monitor’s display settings.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our Spain warehouse are shipped through Correos.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-35 Business days|
|Canada, Europe||10-35 Business days|
|Australia, New Zealand||10-45 Business days|
|Central & South America||15-45 Business days|
|Asia||10-20 Business days|
|Africa||15-60 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 60 days not including 2-7 days processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.