YO CHO Preserved Real Roses Flowers Mothers Day Gift Eternal Life Flower Material Christmas Valentine’Day Gift Box Immortal Rose Flower
Quantity:1 box=8 heads Flowers
Size: Diameter 4cm-5cm
Note:Natural flowers made by hand may vary in color in each batch,please don’t mind,thank you,have a good day !
A beautiful Ornament for home decoration
Delicate gift for mother Romantic gift for lover
Artificial flower—-flower head or leaf may fall off or be squeezed during transportation, and it does not belong to the quality problem. You can recover flower shape with hair dryer or hot steam.
Product size ——all products are measured manually, some errors may exist. We will try to narrow it within 1-3cm. Because of different elasticity of flower materials, the size error may big. We appreciate your understanding.
Color difference—–all products are photographed from actual objects; we try to show their true color. Some pictures may present different colors as different shooting light, environment light or monitors, and it is the natural attributes. Thank you for your understanding if it has color differences.
Payment
1. Full payment must be made within 15 days of placing your order.
2. The buyer is responsible for any tax and/or duty charged by their country.
FAQ
Q: How much does it cost to ship to my country?
A: Package less than 2kg will be shipped by China Post Airmailwhich is free shipping countries as following: United States; United Kingdom; Australia; Brazil; Canada; Italy; Turkey; Spain; Malaysia; France; Russia; Sweden; New Zealand; Norway; Switzerland; Japan; Thailand; Ireland; Israel; Belgium; Poland; South Korea; Austria; Germany; Denmark; Singapore. Other countries and package over 2kg, buyer have to afford entire shipping cost.
Normally, we will free shipping the goods to you by china post air please contact with us first if you want to ship by DHL, UPS, EMS, Fedex or other shipping companies.If you can not choose China Post Air
Q: Is there any tracking number of my item?
A: Yes, we ship every order with their tracking number, and you can view the shipment status on the corresponding website.
Q: I am a reseller, I would like to buy many pieces of your item, what’s the wholesale price?
A: Thank you for your inquiry, if you would like to buy large quantity, please send email to us, we will give you the best price, thanks!
Return
If item is defective, you can return for refund or exchange within 7 days after receiving.
Buyer should be responsible for shipping cost on returned items.
We will swap for a good one upon stock availability, or make a refund
We care about you, our valued customers, and will always try to help you out. So if you have any problems, please spend no hesitation to contact us. PLEASE EMAIL US FIRST BEFORE LEAVING ANY NEGATIVE/NEUTRAL FEEDBACK OR OPEN ANY CASE/DISPUTE. All communications are handled through Email. We strive to answer all emails as quickly as possible, but due to high email volume and different time zones,it may take times for us to reply(and we can not reply emails on Sundays and other public holidays, please wait with patience if you send us emails on/before these days). Thanks in advance for your patience.We appreciate your positive feedback
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our Spain warehouse are shipped through Correos.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-35 Business days |
| Canada, Europe | 10-35 Business days |
| Australia, New Zealand | 10-45 Business days |
| Central & South America | 15-45 Business days |
| Asia | 10-20 Business days |
| Africa | 15-60 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 60 days not including 2-7 days processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
